Your ready-to-use watch will be prepared and sent within 24-48 business hours. Delivery is made via express Post. 4-6 working days are necessary between your order and receipt of them

With the voice package, it is possible to make phone calls with the watch.

1. The plan includes 50 minutes/month and you will receive an email when you reach 40 minutes.
2. The package is valid in Canada only
3. The Voice package includes 50 MB of data, allowing the use of positioning and voice messages (no “facetime” communications)

The watch can remain "stand by" for almost a week. In normal use, you need to recharge the watch approximately every 3 days.

Thanks to the SeTracker2 application, you can communicate with your child in 2 ways:

1. Two-way voice messages (All our plans allow this)
2. Audio-video chat, facetime style. (Maxi plan is required) If you can't find this function, here's how to fix the situation

Finally, with the voice package, the watch allows phone calls!

The accuracy of GPS positioning is very high. However, it is first necessary that
the watch can pick up GPS signals. In some situations, signals may be too weak to be received (area with poor coverage or commercial building, for example). In order to be able to obtain a positioning despite this fact, the watch captures WiFi signals and positions them according to available public databases. However, these databases may be erroneous, which is neither Safekid.ca nor the effectiveness of the watch. You might receive a WiFi location several km from the actual location, if the database contains an error. This is a security compromise, allowing positioning even without GPS signals.

This is what we emphasize in our user manual as well
as in our Legal Notices – Safekid.ca .

Generation 5 has one of the highest GPS power on the market of this type
of watch. In order to promote GPS positioning, when possible, we suggest closing the watch's Wifi: settings - Wifi - deactivate - lower the screen and click on "search settings" - make sure that both functions are deactivated. This will increase GPS positioning but only if signals allow it.